Refund Policy

Effective Date: September 30, 2026

1. Introduction

This Refund Policy explains the general terms applicable to payments, cancellations and refunds for services provided by Epoxy Flooring Services Near Me.

2. Service-Based Business

Our flooring services are customized according to individual project requirements including floor area, surface condition, materials, design and installation requirements.

3. Enquiry and Quotation

Submitting an enquiry or requesting a quotation does not create a payment obligation. Payment terms will be communicated before the service is confirmed.

4. Advance Payments

Where an advance payment is required, the applicable payment terms will be communicated before payment. Advance payments may be used for material procurement, labour scheduling, transportation and project planning.

5. Cancellation Before Work Begins

If a customer requests cancellation before work begins, refund eligibility may depend on materials purchased, non-refundable expenses, transportation, scheduling costs and other project-related expenses.

6. Cancellation After Work Begins

Once work has started, refunds may be limited because labour, materials, preparation and other project costs may already have been incurred.

7. Additional Work

Additional work outside the original agreed scope may involve additional charges. Such work will be discussed with the customer before it is carried out wherever reasonably possible.

8. Service Quality Concerns

If you believe that a service has not been completed according to the agreed scope, please contact us promptly. We may request photographs, project details, invoices or arrange a site inspection.

9. Refund Processing

If a refund is approved, it will generally be processed through the original payment method where technically possible.

The time required for the refund to appear in your account may depend on the payment provider, bank, card issuer or other financial institution.

10. Non-Refundable Costs

• Material procurement costs
• Transportation costs
• Site inspection charges
• Labour costs
• Special-order materials
• Completed work
• Other agreed project expenses

11. Incorrect Customer Information

We are not responsible for delays or additional costs caused by incorrect information supplied by the customer, including incorrect contact details, project location, measurements or access information.

12. Refund Request

For refund or cancellation requests, please provide:

• Customer name
• Phone number
• Project location
• Payment details
• Date of payment
• Reason for the request
• Supporting documents, if applicable

13. Changes to Refund Policy

We may update this Refund Policy from time to time. The latest version will be published on this page.

14. Contact Us

Website: epoxyflooringservicesnearme.com

Phone: +91-8838606912

Email: [Your Official Business Email]

Address: Maduravoyal, Chennai, Tamil Nadu, India